Small town shops 'pivoting' to deal with consecutive crises

Small businesses in regional New South Wales are innovating to cope with rising costs and a challenging economic climate. Caitlynn King, owner of a Gilgandra newsagency, added a cafe to diversify and stay afloat amid reduced spending. Many retailers face a tougher environment, with calls for adapting business models to survive the ongoing cost-of-living crisis.

Summary by Glance · ABC News – Australia