SMH · general

IKEA winds back its famous 365-day refund policy

2 hours ago

IKEA announced it will reduce its 365-day returns policy for opened items to 60 days for customers in Australia and New Zealand, effective April 9. The change reflects rising logistics costs and aims to provide flexibility, according to a company spokesperson. Unopened items will still be returnable within the original timeframe.

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Summary by Glance · Original reporting by SMH

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