Delays, lost parcels and ‘attempted deliveries’: Why Australians keep complaining about Australia

If you’ve ever felt frustrated dealing with Australia Post , you’re not alone. More than 4300 complaints were made about Australia Post last financial year, accounting for nearly one in five complaints received by the Commonwealth Ombudsman. According to the federal watchdog, delivery issues, lost items and delays continue to be the most common concerns raised by customers.

Summary by Glance · 7 News