The Guardian Australia ·general ·1 hour ago

Coles put commercial interests above its customers – and was caught red-handed

Australia's Federal Court found Coles misled shoppers by promoting fake discounts through its "Down Down" campaign, using comparative pricing tactics to inflate savings claims. Justice Michael O'Bryan ruled the retailer shortened its guardrails from 12 weeks to just four weeks in 2022, responding to competitive pressure from Woolworths. Potential penalties for Coles could reach tens of millions of dollars.

Summary by Glance · The Guardian Australia

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