The Age ·general ·1 hour ago

Did an airline post accidentally expose the dirty secret of airfare pricing?

JetBlue faced controversy over alleged surveillance pricing after a customer tweeted about a sudden $230 ticket price increase. The airline's response suggested it had monitored the customer's activity, prompting backlash and an apology claiming it does not employ such practices. As consumer protection scrutiny grows, airlines navigate a complex legal landscape regarding pricing strategies.

Summary by Glance · The Age

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