SMH
·general
·2 hours ago
Qantas, Virgin lag foreign airlines on customer satisfaction
Foreign airlines are trouncing Qantas, Jetstar and Virgin on measures of customer satisfaction, new government-commissioned figures show, despite the local industry’s efforts to rebuild trust after COVID-19. Satisfaction with the performance of Virgin Australia, Qantas, Jetstar and QantasLink by Australians is almost 15 percentage points (14.7) lower than satisfaction when flying on international airlines for international flights, comprehensive polling reveals.
Summary by Glance · SMH
Next
Loving doing this? 🎉
Take it further — get the full app and never miss a moment of what's happening in Australia.
Breaking news alerts
Instant lock-screen notifications the moment big stories break across Australia.
Australian news & events
Politics, sport, weather, local events — all in one swipeable feed, updated around the clock.
Stay ahead of the news cycle
30-second summaries so you're always informed, even on your busiest days.
Loading article…
This publisher's site can't be shown here due to their security settings.
Open full article →No source link available for this article.
✨
Ask AI