The Guardian Australia – Business ·business ·2 hours ago

Insurance complaints surge as delays leave homeowners in distress

Rick Maloney waited two years for an insurance payout after his Mooroopna, Victoria home flooded in 2022, during which mushrooms grew in the house. Record complaints to the Australian Financial Complaints Authority have surged, with insurers struggling to process day-to-day claims, leading to 100 complaints daily. The situation is expected to worsen amid rising fuel and material costs.

Summary by Glance · The Guardian Australia – Business

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